Terms & Conditions

We value intention - in design, in life, and in our terms.

We believe in transparency, elegance, and trust.
These Terms & Conditions are here to guide you through your HBV experience –
from browsing to bold decisions, with peace of mind.
Here’s everything you need to know before falling in love with a piece.

These Terms & Conditions govern access to and use of the website www.homebeautyvibes.ch, operated by Home Beauty Vibes, based in Zug, Switzerland.

By browsing or making a purchase on this website, you agree to these Terms & Conditions in full.
If you do not agree, please refrain from using the site.

Home Beauty Vibes (also referred to as “HBV”, “we”, “us”, or “our”) offers a carefully curated selection of interior pieces – from bold statement designs to timeless essentials – chosen with intention, quality, and beauty in mind.

All purchases and interactions on this website are subject to the conditions outlined below.

Every item you see in our shop is selected with intention.

To place an order, simply follow the checkout process and provide the requested information. By submitting your order, you are making an offer to purchase.
The contract is concluded once your order is confirmed by us via email – that’s the moment your curated beauty begins its journey.

You will receive an order confirmation email with all essential details: what you ordered, where it’s going, how you paid, and how to reach us if you need anything. If something feels off, reach out – we’re here.

We do our best to keep product availability accurate and up to date. However, beauty moves fast. If an item is no longer available or if an error in stock or pricing occurs, we will inform you promptly and offer a suitable alternative or a full refund.

Pre-order items are clearly marked. These pieces are crafted or prepared especially for you and shipped directly from the maker’s hands to yours. Estimated delivery times are listed on each product page. While delays are rare, we will keep you informed if anything changes.

By placing an order, you confirm that all personal information you provide is accurate and complete. Please inform us immediately if you suspect any misuse of your data. We cannot be held liable for issues arising from incorrect or incomplete information provided by you.

We reserve the right to refuse or cancel orders in exceptional cases – for example, in the event of suspected misuse, violation of these Terms, or unforeseen circumstances that prevent us from fulfilling the order.

Please note that product images – especially colors and textures – may vary slightly depending on your screen settings. If you would like additional details or reassurance before ordering, we invite you to contact us directly at admin@homebeautyvibes.ch

All prices in the shop are listed in Swiss Francs (CHF).

Where applicable, prices include all taxes and duties relevant at the time of purchase.
Any additional delivery costs are clearly shown during checkout – no surprises, no hidden extras.
You’ll always know exactly what you’re saying yes to.

We accept a range of secure payment methods, including credit cards and PayPal.
Bank transfer is available upon request.

And for those who walk their own path –
we accept Bitcoin (BTC).
Not as a trend, but as a choice.
Because freedom is the beauty.

Some pieces are offered as pre-orders or made-to-order items. These are clearly marked on the product page.
For all orders – whether in stock or custom – full payment is required in advance. This secures your selection and allows us to forward your order to the maker without delay.

For larger interior projects or bespoke requests, tailored arrangements may be discussed privately.

Prices may be adjusted occasionally. However, once your order is confirmed, your price is locked.
As we fine-tune our logistics and delivery flow during the launch phase, some prices may evolve slightly. We thank you for your trust as we grow – with intention and bold beauty.

If a technical error results in an incorrect price display, we reserve the right to correct it. You will be informed immediately and may, of course, cancel your order for a full refund.

Invoices are generated automatically and can be downloaded after order confirmation.
At this time, Home Beauty Vibes is not registered for Swiss VAT; therefore, no VAT is charged or shown on invoices, in accordance with Article 10 of the Swiss VAT Act.

We do not offer installment payments at this time.

Because even the boldest beauty deserves transparent numbers.

We deliver with care – always.

All items are shipped directly from our trusted partners, carefully packed and delivered to your door.
Currently, we deliver within Switzerland only.

Estimated delivery times are listed on each product page.
For pre-orders or made-to-order pieces, delivery times vary and are clearly communicated before purchase.

Depending on the item, delivery may be handled by specialized logistics providers experienced in transporting large or high-value pieces.
For select orders, White Glove Delivery may be available – including placement in the room of your choice and removal of packaging materials. Availability is confirmed individually.

If you have a preferred transport partner or require special delivery arrangements, we’re happy to discuss this with you in advance.

Please ensure that someone is present to receive and inspect the item at the time of delivery.
If an item arrives damaged, please document the issue immediately and contact us within 48 hours so we can find the best solution together.

International shipping is not currently offered.
If you’re planning something bold beyond borders, feel free to reach out – we’ll see what’s possible.

Because beauty deserves to arrive with grace – and never waits on the sidewalk.

We hope you fall in love – but if something isn’t quite right, we’re here.

You may request a return within 14 calendar days of delivery, provided the item is unused, in its original condition, and in its original packaging.

To request a return, please contact us at admin@homebeautyvibes.ch within the 14-day period.
Returns must be approved in advance. Unsolicited returns cannot be accepted.

Please do not return items to the original manufacturer.
All approved returns must be sent to our designated return address in Switzerland.

This right applies only to standard, non-customized items.
Custom orders, pre-orders, and made-to-order pieces are excluded from the right of withdrawal, as they are created specifically for you and cannot be resold.

Return shipping costs and responsibility remain with the customer, unless the item arrived damaged or incorrect.

To qualify for a full refund, the returned item must:

  • be unused and undamaged

  • include original packaging, labels, accessories, and documentation

  • show no signs of wear, dirt, or improper handling

If the item is not returned in its original condition, we reserve the right to reduce the refund to reflect any loss in value.

If a package shows visible damage at delivery, we recommend inspecting it immediately or accepting it with reservation, and contacting us within 48 hours.

Failure to accept or collect a delivery without prior notice may result in cancellation of the order and deduction of related return costs.

Refunds are processed once the returned item has been received and inspected.
We aim to issue refunds within 10 working days via the original payment method.
For orders paid in Bitcoin (BTC), refunds are issued in CHF, based on the value at the time of purchase.

This policy applies to private customers only.
For professional clients, returns or withdrawal rights may be agreed upon in writing – please contact us in advance.

Because luxury is also about honesty –
and trust is something we put in writing.

Legal Warranty

All products sold to private customers are covered by the statutory warranty of conformity, valid for two (2) years from the date of delivery.

This warranty applies exclusively to purchases made for personal use.
For professional or commercial customers, different conditions apply – please contact us for details.

The warranty covers any lack of conformity that existed at the time of delivery.
If you notice a defect, please inform us within two months of becoming aware of it. We will review the matter and propose the most appropriate solution -such as repair, replacement, or refund.

The statutory warranty does not apply in cases where:

  • the issue results from improper use or installation not in accordance with the manufacturer’s instructions,

  • damage is caused by external factors (e.g. moisture, accidents, or unauthorized repair attempts),

  • the issue results from normal wear and tear or the natural aging of materials over time.

Some products may additionally be covered by a manufacturer’s warranty beyond the statutory warranty. Where applicable, this will be clearly stated on the product page or accompanying documentation.

Governing Law & Disputes

All contracts concluded through this website are governed by Swiss law.

For private customers (consumers) residing in Switzerland, the competent court is the court at your place of residence.
For all other cases, the competent court is Zug, Switzerland.

The right to pursue claims through the ordinary courts remains unaffected.

All original content on this website – including editorial texts, style names, layout design, poetic expressions, and curated collections – is protected by applicable copyright and intellectual property laws.
Unless otherwise stated, these elements are the creative property of Home Beauty Vibes.

Product images, brand logos, and product specifications are used with permission from our official brand partners, suppliers, or affiliates and remain the intellectual property of their respective owners.

No content from this website may be copied, reproduced, distributed, or used for commercial purposes without prior written consent from Home Beauty Vibes or the respective rights holder.

We welcome admiration – but not imitation.

Some visual content on this site may include AI-generated imagery (e.g. via DALL·E) or licensed assets sourced from platforms such as Freepik under a valid Premium License.
All visuals are carefully selected and curated to reflect the unique aesthetic and creative vision of Home Beauty Vibes.

Beauty, after all, comes in many forms – whether captured, imagined, or digitally born.

We’re always here to help.

For questions, clarifications, feedback, or support with your order, feel free to reach out to us at
glamdesk@homebeautyvibes.ch

We aim to respond within three working days – often sooner.

These Terms & Conditions constitute the entire agreement between you and Home Beauty Vibes regarding purchases made through this website.

Nothing in these Terms limits or overrides your statutory rights under applicable Swiss law.